Behavioral Health Crisis and Systems Supervisor

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site atwww.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Behavioral Health and Developmental Disabilities Division.

The Behavioral Health Crisis and Systems Supervisor is responsible for overseeing the management and implementation of Montana’s Certified Community Behavioral Health Clinics (CCBHCs), the Crisis Diversion Grant (CDG) program, and other crisis-oriented services, ensuring a coordinated crisis response continuum statewide. This position provides program and fiscal oversight of a multi-million-dollar annual budget, including monitoring expenditures, projecting costs, identifying risks, and taking necessary action to maintain operations within budget and in compliance with federal and state requirements.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Extensive knowledgeof program management and organizational principles.

• Extensive knowledge of quality assurance and quality improvement principles, practices, and review processes.

• Extensive knowledge of federal and state program policies, mandates, directives, and intents.

• Considerable knowledge of federal and state budgeting processes.

• Thorough knowledge of concepts and practices of community-based behavioral health care, crisis systems, member-directed care, issues surrounding freedom of choice, and social, psychosocial, and community impacts on members and their families.

• Broad-based knowledge of grant and contract management practices, including crisis-focused grants and federal funding opportunities.

• Knowledge of personnel management, supervision, and leadership.

• Strong skills in analytics, planning, organization, conflict resolution, and oral and written communication, including the ability to interpret complex data related to crisis utilization and diversion outcomes.

• Strong skills in operating a personal computer and general office equipment as necessary to complete essential functions, including word processing, management information systems, databases, e-mail, internet, Microsoft products, and other software.

• Strong written and verbal communication skills, including public speaking.

• Skills in the utilization of spreadsheet data; database development and applications; negotiation; and public relations to effectively represent the bureau or division in communicating complex and sometimes controversial issues to consumers, legislators, providers, stakeholders, and the public.

• Ability to work independently and willingness to work with people in a positive and productive manner to build effective working relationships and resolve issues.

• Ability to foster a team environment and coach staff on strengths and areas for improvement.

• Ability to work collaboratively with providers, local jurisdictions, law enforcement, and other stakeholders to support effective crisis service delivery and diversion from higher levels of care.

• Meet minimum qualifications\:

  • Bachelor’s degree in public administration, Business Administration, or health-related fields.

  • Four years of professional experience.

  • One year of supervisory experience managing professional staff.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

  • Preferred Qualifications\:

    • Experience with Montana Medicaid systems, including behavioral health benefits, waivers, and crisis services.

    • Experience with grant and contract management for community-based or crisis behavioral health programs.

    • Experience working with CCBHC models or similar integrated community behavioral health systems.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position is open until filled with frequent screening of applicants.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.